
haywood guide to occupancy Tax
The Haywood County Tourism Development Authority (HCTDA), which operates as Visit Haywood, is a public authority established by the state. It is responsible for managing the revenue generated from a 4% occupancy tax paid by visitors who spend the night in paid accommodations throughout the county.
Tourism dollars at work in Haywood
When tourism thrives, so does the community. More jobs, better services, and more of what makes Haywood a great place to live.
The HCTDA is funded by a 4% Occupancy Tax collected on paid overnight stays across Haywood County. That tax revenue is collected from visitors and reinvested in initiatives that make Haywood more attractive for locals and visitors alike.
Visit Haywood marketing
We use Occupancy Tax revenue to promote the county to visitors nationwide, driving steady, year-round tourism that supports local jobs and businesses.
Funding grants
From event sponsorships to capital improvement projects, Occupancy Tax funds the grant programs that help
Haywood's tourism businesses start, grow, and recover in a crisis.
Serving the community
Visitor-funded investments go toward parks, trails, cultural attractions, and other public amenities that make life better for everyone in Haywood County.

tHE lAW ISN’T oPTIONAL
Do you need to collect Occupancy Tax?
If you charge guests for overnight accommodations in Haywood County, including a hotel room, cabin, cottage, B&B, or short-term rental like an Airbnb or VRBO, you're required to collect and remit a 4% Occupancy Tax.
Scope and exemptions
- The tax applies to stays shorter than 90 consecutive days
- Private residences rented for fewer than 15 days per calendar year are exempt
- Basic campsites and RV sites without lodging structures are exempt
- Nonprofits, religious organizations, and educational institutions are exempt
- Even if gross sales for a month are $0, a monthly form must still be submitted
- The tax is calculated on all fees charged to the guest, not just the room rate

REGISTRATION process
How to register and remit taxes
All accommodation providers must register annually, or anytime there is a change in name, location, or ownership.
Fill out the Haywood County Lodging & Occupancy Tax Registration Form to register your rental with the Haywood County Finance Office and the HCTDA.
Once registered, you must file a return each month, even in months with no revenue. Returns are due on or before the 20th of the month following the month in which the tax accrued.
Once you've registered your property and have filed, we encourage you to sign up for our industry newsletter and stay engaged with all the ways tourism-related businesses can benefit from the work the HCTDA is doing.
filing guidelines & DEADLINES
How to file & pay
Returns and payments are due on or before the 20th of each month for the previous month's sales. If the 20th falls on a weekend, the deadline extends to the following Monday.
Make checks payable to and mail your completed form and payment to:
Haywood County Finance Department
215 N Main Street,
Waynesville, NC 28786
Phone: 828-452-6629 ext. 2614
Mailed payments must be received or postmarked by the due date.
Visit the Haywood County Finance Office on the fourth floor of the historic Haywood County Courthouse at 215 North Main Street, Waynesville. Cash and checks only. Open Monday–Friday, 8:30 AM – 5:00 PM.
Pay by credit card at webfeepay.com. Note: a 3% convenience fee (minimum $1.00) is added by the online provider.
penalties & Waivers
Non-compliance penalties
In accordance with North Carolina State law, properties are responsible for the timely payment and filing of the room Occupancy Tax return. Below are the penalties to expect if a return or payment is late or missed, per G.S. 105-236:
- Failure to file: 5% penalty on unpaid tax
- Failure to pay: 10% penalty (minimum $5.00)
- Both missed: Both penalties apply
- Each additional month unfiled: An additional 5% penalty, up to 25%
- Negligent or willful non-compliance: Increased penalties and potential Class 1 misdemeanor charges
- Benefit eligibility: Non-compliant properties are not eligible for HCTDA benefits, including grant programs, until they are back in good standing
Need to request a waiver? If you've been assessed a penalty and have a valid reason for the delay, you may request a waiver in writing to the HCTDA Executive Director within 30 days of the penalty date. The HCTDA will respond in writing within 60 days.

Frequently asked questions
CONTACT US
We're here to help
Sheena Stevens, Senior Accountant, Haywood County Finance Department
- sheena.stevens@haywoodcountync.gov
- 828-356-2614
- 215 N Main St., Waynesville, NC 28786
Corrina Ruffieux, Executive Director
- corrina@visithaywood.com
- 828-944-0761
- 91 North Lakeshore Drive, Suite 2, Lake Junaluska, NC 28745